An order management system (OMS) is a digital application that enables firms to process customer orders from point of creation through delivery processing.
It integrates inventory information across omnichannel sales marketplaces to facilitate end-to-end visibility into inventory tracking throughout the entire workflow.
An OMS helps businesses administer the end-to-end order journey seamlessly, from the point a customer enters an order to its effective shipment and subsequent return.
It optimizes inventory management by furnishing current insights on inventory levels and order details, empowering businesses to improve their supply chain processes and boost consumer retention.
An effective OMS integrates order management system oms with other enterprise order management system oms systems like website platforms, inventory management systems, financial software, and shipping carriers to create a integrated order order management system oms fulfillment operation from start to completion.